Aged Care Counselling and Advocacy was founded by Bec Norton with the vision of creating better emotional support with a big emphasis on Aged Care Rights for Seniors and their families during transition into permanent nursing care and home care support There are no other providers that offer this service in South Australia and Bec is an independent professional assessor with a focus on the complete wellbeing of her clients with a natural ability to build a nurturing and trusting long lasting relationship with everyone she has the pleasure of looking after.

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Bec has over 30 years professional experience and knowledge in Masters in Counselling, Neurocognitive (Alzheimers Dementia) Research, Mental Health Counselling, Aged Care Counselling and Advocacy, Dispute Mediation and Resolution, Public and Private Emergency Departments Administration, Public Hospital Theatre and Anaesthesia Management, Mental Health Triage, Locum Doctors Mental Health Triage, OH&S, Legal Administration, SACAT Applications and Evidence Report Writing, 

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Assisting residents at Resthaven, Regis, Allity, ACH, ECH, Estia and Eldercare.

· Families living overseas,

· Families living interstate,

· End of life care supervision,

· Hospice care supervision,

· In-home care supervision,

· Case note reporting,

· Safe and high-quality care,

· Dignity and respect,

· Supporting individual identity, culture, and diversity,

· Abuse and neglect protection and prevention,

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Ongoing communication with:

· Families,

· Nursing Staff,

· Hairdresser,

· Personal Care Worker and Support Agencies,

· GP’s,

· After Hours Doctors,

· Meals on Wheels,

· Pharmacies,

· Domestic services,

· Laundry services,

· Ambulance services,

· SACAT.

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Private Advocacy with your direction:

Independently contracted by the Power of Attorney to assist with the Guardian role.

· Protection of senior’s rights,

· Collaboration with providers and other agencies,

· Health and Safety assessments,

· Emotional wellbeing assessments,

· SACAT – report and evidence preparation,

· Person of contact for Nursing Homes, Personal Care Workers, and GP’s,

· Shopping for comfort essential items – clothing, bedding, recliners, walkers etc.,

· Transition transport to permanent residence,

· Transition transport to respite care,

· Transition transport from respite care to permanent residence,

· Transport of items from home to permanent residence,

· Lifestyle and activities personal encouragement companion,

· Hearing aid care,

· Denture care,

· Walkers,

· Knowledge of seniors rights in aged care,

· Collaboratively reporting and resolving complaints with your aged care provider.